Flying lately? Want to be home for _________? Booked a flight with Southwest Airlines? Too bad for you. Remember next time you fly: SOUTHWEST DOES NOT CARE-YOU ARE ONLY A NUMBER. Some normal winter weather: snow, wind, storms,etc., descended on a large portion of the US over Christmas. Many travelers were notified in time to avoid going to a crowded air terminal. Some were not. Apparently, Southwest failed in providing adequate notification of cancelled flights. Results: you guessed correctly: CHAOS.
This adds fuel to the perception of all airlines: it's all about the money($$$$$$$$$$$). You, paying traveler, are our last consideration. Hmmmm. Is this any way to run a business? Well, just look around: see a corporate entity, see a disembodied legal person without any need to be considerate of paying customers. This, my mountain friends, is the new NORMAL. How long will the citizens of the land put up with this situation?
Nobody in the boardroom cares; nobody in the boardroom can answer the question.
Happy New Year
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